Contact Us

Help Centre

Most answers are in our Help Centre, with guides on your account, bonuses, deposits, withdrawals and safer gambling.

Customer Support

If you need a person, open Contact Options in the Help Centre. Our support team is available from 7:00 AM to 11:00 PM. Logging in first helps us find your account faster.

Jackpot questions

For a question about a bingo jackpot, have your Alias, the date and time of the game and its Game ID from Game History ready.

Complaints

Tell our support team what happened and give us the details. We reply as soon as we reasonably can, and no later than eight weeks after you raise it.

Company details

Bingo.com is operated by Platinum Gaming Limited. For players in Great Britain we are licensed by the Gambling Commission, account number 45322, and we also hold licences 091 and 092 from the Government of Gibraltar.