Privacy Policy

Who looks after your data

Platinum Gaming Limited is the company responsible for your personal data at Bingo.com.

What we collect

When you sign up we ask who you are, where you live, when you were born and how to reach you by email or phone. We also keep records of your payments, your play and how you use our site, so we can run your account and keep it safe.

Why we use it

We use your information to open and manage your account, to carry out the checks our licence requires, to help you play safely and, where you have agreed, to tell you about offers.

Sharing and transfers

Some of the companies that help us provide our services work outside Europe. When your data travels abroad, we take reasonable steps to keep it protected to the same standard.

How long we keep it

We keep your details only as long as we need them. Rules such as anti-money laundering law mean some records may be held for up to 10 years after an account is closed.

Your rights

You can ask to see your data, correct it or have it removed, subject to the records we must keep by law. Use our online privacy form or write to our Data Protection Officer at [email protected]. If you live in the United Kingdom, you can also contact the Information Commissioner's Office.